Welcome to ChatenAI Privacy Policy

  1. We prioritize your privacy and are committed to protecting your personal data while providing seamless services like peer-to-peer live chat, random roulette, group or conference calling, live streaming, and file sharing (the "Services").
  2. By using our platform, you agree to the collection and usage of your information in accordance with this privacy policy. This document outlines how we handle your data responsibly and transparently.
  3. We ensure compliance with applicable privacy laws and take appropriate measures to safeguard the data shared with us by our users.

The type of personal information we collect

  1. To provide our services effectively, we may collect the following personal information:
    • Your name, email address, and other contact details when you sign up for our services.
    • Technical data such as IP address, browser type, and device information to ensure smooth functionality and security.
    • Preferences and settings chosen during platform usage to customize your experience.
  2. We do not collect sensitive personal information unless explicitly provided for a specific service (e.g., professional details for conferences).

How we collect personal information

  1. Directly from users: Information is collected when you create an account, update your profile, or interact with the services (e.g., joining a live chat, hosting a conference call, or sharing files).
  2. Automatically: Some data is collected automatically when you use our platform, such as session data, usage logs, and metadata to ensure performance and security.
  3. Third-party integration: If you connect your account with third-party services (e.g., Google or Microsoft for file sharing), we may collect certain data shared by those services.

How we use your personal information

  1. To provide and improve our services, including enabling smooth live chat, random roulette, group calls, live streaming, and file sharing.
  2. To maintain platform security, detect and prevent fraud, and comply with legal obligations.
  3. To personalize user experience and improve service recommendations based on your preferences and usage patterns.

Your privacy rights

  1. You have the right to access, update, or delete your personal data. For assistance, contact our support team.
  2. You can opt out of non-essential data collection by adjusting your preferences in account settings.
  3. If you believe your privacy rights are violated, you may lodge a complaint with the appropriate data protection authority.